Terms and Conditions

Effective Date: 01/10/2025
Welcome to our RM Global BD.com
By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site or making any purchase.

1. General Information

RM Global BD.com is owned and operated by R.M. Global Engineering, one of Bangladesh’s leading boiler and engineering solution providers. These Terms govern your use of our website, products, and services.

By using this website, you agree that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.

2. Our Services

We provide the following services:

  • Boiler Supply & Installation
  • Boiler Commissioning & Servicing
  • Boiler Spare Parts Supply
  • Boiler & Cooling Tower Chemical Supply
  • Industrial LED Light & Shade Supply
  • Knitting Oil & Chain Oil Supply
  • Circuit Breaker Supply
  • General Electromechanical Maintenance

All products and services offered are subject to availability and may be modified or discontinued at any time without prior notice.

3. Orders and Payments

  • Orders placed through our website, phone, or email are subject to acceptance and confirmation by RM Global BD.com.
  • We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.
  • Prices displayed on the website are in Bangladeshi Taka (BDT) unless otherwise stated.
  • Payments must be made in full before delivery unless prior arrangements are approved.

4. Delivery and Installation

  • Delivery times are estimates only. Delays may occur due to unforeseen circumstances.
  • Installation and commissioning services will be scheduled upon mutual agreement.
  • Customers must ensure that the installation site is prepared and accessible.

5. Product Warranty

Products supplied by RM Global BD.com may carry manufacturer warranties. Warranty terms and coverage depend on the specific product.
Please retain your invoice as proof of purchase.
The warranty does not cover damages due to misuse, improper installation, or unauthorized repairs.

6. Returns and Refunds

  • Returns are accepted only for defective or damaged items reported within 7 days of delivery.
  • Returned products must be unused and in their original packaging.
  • Refunds or replacements will be processed after inspection and verification.
  • Customized or special-order items are non-refundable.

7. Limitation of Liability

We strive to provide accurate product information; however, RM Global BD.com is not liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of data, revenue, or business resulting from use of our products or services
  • Typographical or pricing errors on the website

Use of our website and services is at your own risk.

8. Intellectual Property

All website content — including text, images, graphics, logos, and design — is the property of R.M. Global Engineering and protected by copyright laws.
You may not reproduce, distribute, or use any content without written permission.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

10. Changes to These Terms

We may update or modify these Terms at any time without prior notice.
The updated Terms will take effect immediately upon posting on our website.

11. Governing Law

These Terms and Conditions are governed by the laws of Bangladesh.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

RM Global BD.com
📧 Email: rmglobalbd@gmail.com
📞 Phone: +8801796358127

Would you like me to create a shorter “Terms of Service summary” version (for your website footer or checkout page)? It’s useful for quick display and customer trust.